Alpine Security Student Journey
We know it is important that you understand what to expect when choosing us as a training provider. Here, we outline the Alpine Security student journey, from the start through course completion. We categorize this journey into three main phases - before the training, during the training, and after the training. Contact us with any questions.
Before the Training
Choose the course and dates that work best for you from our course schedule.
If you need assistance or are having trouble deciding what course best aligns with your goals, contact us. We’re here to help.
Register for the course, in one of two ways:
You can register directly on our website. If you register on our website, your confirmation is immediate. You will receive an email confirmation from our system upon checkout.
If you need an invoice, contact us and we’ll send you one. You can call us at 618-207-4636 or email us at firstname.lastname@example.org. If you register via an invoice, your registration is confirmed when we receive payment. We will email you confirmation of the invoice payment.
Approximately one week before the course start date we will send you a final confirmation and welcome email with the following information:
Course Trainer name and contact info
Directions to the classroom, if you are taking the course in-person
Directions on how to join the Live Online course, if you are taking the course Online
Any last minute logistics updates
We will ship the course materials to you if you are taking the course Live Online.
You’re all set!
During the Training
During the course, you may change from In-Person to Live Online, if you need additional flexibility.
We handle exams in three ways:
ISC2 Exams: we will register you for the exam on a day and time you choose.
CompTIA Exams: we provide you with an exam voucher, valid for one year.
EC-Council Exams: proctored the last day (last 4 hours) of the course. If you want to upgrade to a Proctor U voucher so you can take the EC-Council exam at your leisure, we can do this for an additional fee.
On the last day of the course, we will provide you course evaluation forms. We value your feedback.
After the Training
Within 2 business days after the course, we will send you the course completion certificate. This certificate looks like the sample shown on this page.
Within 2 business days after the course, we will send you a link to review the course online, through our review system.
If you want to resit the course again before or after your exam, please call us at 618-207-4636 or email us at email@example.com
If you have questions, feel free to reach out to us any time. We appreciate your interest in our cybersecurity training.