ITIL Foundation Course, Oct 10-12, 2017

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ITIL Foundation Course, Oct 10-12, 2017

1,595.00
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Implementing and supporting IT services in the workplace can often be a daunting task since all organizations differ in key ways. Whether it's upgrading from one service to another, improving an existing service, or designing a service from scratch, business focused leadership and management are crucial elements of services that your customers will perceive as valuable. The course will prepare you for the ITIL Foundation exam, introducing you to basic concepts used in IT service management. In this course, you will be introduced to the fundamental concepts of ITIL to prepare you for the Foundation Certification.